Refund Policy
1. Our Guarantee
At SEOffense, we stand behind the quality of our service. Our primary goal is to help your brand achieve visibility in Google Autosuggest.
2. 60-Day Full Refund Guarantee
We offer a 100% money-back guarantee based on the following criteria:
- The refund window is 60 days from the date of campaign activation.
- A full refund is only issued if zero (0) keywords from your campaign have reached the top positions (ranked) within the 60-day period.
3. Non-Refundable Situations
A refund will not be issued in the following cases:
- If even one (1) autosuggest target keyword from your campaign has successfully ranked during the 60-day period.
- Campaigns that are paused or modified by the user during the initial ranking timeframe.
- Deposits that have already been partially used for active ranking services.
4. Process
To request a refund after the 60-day period (if zero keywords have ranked), please contact us via Telegram @seoffense or email support@seoffense.com. Refunds are processed back to the original payment method.